Team One Credit Union has monitoring systems and controls in place to detect fraudulent activity and help protect your credit and debit card accounts from fraud. If a questionable transaction is detected on your card, you may receive a phone call or email from the Fraud Center on behalf of Team One to verify the transaction was made by you. Please be aware that they will not ask for you to provide your credit or debit card account number or Team One account information.
Please remember that Team One will never call or email you to ask for your username, passwords, credit or debit card number, PIN, or 3-digit CVC (security) code or account number.
For member service or to report your card lost or stolen, please call 888-288-3261. Some members that have older cards may have a different phone number on the back of their card which is no longer valid. If you ever suspect any suspicious account activity or experience any security-related events on your Team One account, please contact us at 989.754.6575 or 888.288.3261.