Enter to Win $250 by texting TOCU - Contest Details
You may opt out at any time. Text “TOCU to opt in. Reply "HELP" for assistance or "STOP" to opt out. Message frequencies may vary, and data rates may apply. Contest ends December 31, 2024. Must be a Team One Member to receive texts. No purchase or payment required to enter or win.
Receive Text Messages from Team One Credit Union
Text messaging is a convenient way to receive special offers, important updates, manage your accounts, and prevent fraud. Let us help you understand the various ways you may receive and send SMS/text messages to and from Team One safely and securely.
Text "TOCU" to +1 (989) 272-2250
By opting in to receive text messages from Team One, you’ll be notified about branch closings, important updates and special offers designed just for you.
Here are some valuable tips:
Update Your Mobile Number - We’ll text the mobile number you have on file with Team One, so make sure it’s updated in Digital Banking (within the menu, select Security & Settings followed by Update Your Contact Info).
Save Us as a Contact – Once opted in, add (989) 272-2250 to your phone’s contacts so you’ll know it’s us when you receive future text messages.
Keywords – At any time, text HELP for additional information, STOP to opt out, or TOCU to opt back in.
How Links Will Display - In our ongoing effort to prevent fraudulent activity we want to make sure you know how to spot a legitimate link coming from Team One. Please do not click any links that are misspelled or have been otherwise shortened.
For more information, visit our Team One Credit Union Privacy Policy and Terms & Conditions below.
Loan Payment:
When you have a loan with Team One, we may text you with reminders about payments due, vehicle insurance requirements, and more. These are unsolicited texts, so it’s very important to recognize the numbers being used to send messages. If in doubt, simply call us at (989) 754-6575 to confirm why you may be receiving this type of alert.
Loan Payment Reminders – You may receive a message from [Phone Number]. Simply follow links provided to make your payment, or text back to speak with a Lending Specialist. Keywords you can use include HELP for payment assistance, STOP to opt out, and UNSTOP to opt back in.
At account opening, each member consents to the Telephone Consumer Protection Act of 1991 (TCPA) which allows Team One to send members account notifications via telephone, text message, or email. See more in the Member Agreement.
You can opt out of any of these services by texting STOP to the assigned phone number above or disabling the service via Digital Banking.
Yes! We use secure communication channels to keep your account information safe. Remember, only respond to texts from the above-referenced numbers when communicating with Team One. If you receive a text from a different number, don’t respond, and please let us know. Learn more on our fraud protection page.
Making sure we have your correct mobile number is important to keeping your account secure. To verify, log into your Online Banking Account, click Preferences, then Manage Contact Info.
You can simply reply to the text message or call the number to speak with someone from our Lending team.
Message and data rates may apply. Enrollment is not required to be a member or apply for services. Messages may be sent by auto dialer to this mobile number.
Text STOP to (989) 272-2250 to opt out; text HELP for additional information. See Team One Credit Union Terms and Conditions and Privacy Policy.
See our Privacy Policy.