ITM - Interactive Teller Machine
Simply touch the screen to start your transaction or press the HELP button to speak to a Member Service Representative.
An ITM is a convenient way to pull up transactions on your account. You can cash checks, transfer funds, make deposits, and even pay your loan.
What can you do at an ITM?
| 24/7 Access | Through Live Support* |
|---|---|
| Deposit cash or checks |
Ask a question |
| Cash withdrawal from any share |
Transfer funds between accounts |
| Balance inquiry | Account maintenance |
| Transfer funds between shares |
Mortgage servicing |
| Make loan payments |
Business services |
| Print mini-statements |
Make an appointment |
| Change Debit Card PIN | Order replacement cards |
| Online Banking support |
ITM Live Support Hours:
Monday - Friday: 8:00am - 6:00pm
Saturday: 8:30am - 12:30pm
Sunday: Closed
Saturday: 8:30am - 12:30pm
Sunday: Closed
Remember, you can use the ITM just like a drive up teller window during Live Support Hours by simply touching the screen and pressing “HELP” to speak to a Team One Representative.
ITMs cannot disburse cashier's checks, money orders or coin. Nor can they accept documents or coin. Members will need to visit our Lobby in order to do these types of transactions.
ITMs can also be used just like a traditional ATM 24/7.
Learn how to use our Interactive Teller Machine or ITM.
*You do not need an ATM or Debit Card during Live Support to process your transactions; however, you will need a valid driver’s license or state issued ID. Please Note: Money Orders and Cashiers Checks cannot be issued through the ITM. Please use the lobby.